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What to Look For When Hiring a Mover - Canada

12/7/2016

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It is not uncommon to hear stories of people who have had their lives turned upside down because they unknowingly hired an unscrupulous mover. If you are planning to move and want to find a reliable mover with a great reputation and one that fits your budget, The Canadian Association of Movers (CAM) can help. They recommend that you do your research, learn about your rights and responsibilities, get in-home estimates and book your move early.

The best movers get contracted quickly so do your homework and avoid scams by following these tips to help protect your family and possessions:
  1. Hire a reputable mover, one that you know. Check Consumer Protection BC, the Better Business Bureau and CAM before you contract a mover to ensure they are members in good standing.
  2. Read Industry Canada’s Consumer Checklist for Choosing a Moving Company on CAM’s website, www.mover.net.
  3. Get in-home estimates from movers as this is the only way to get an accurate estimate on your move and will alleviate cost disputes later on.
  4. Take the time to validate the mover’s reputation and their affiliations. Don’t make your decision based on the mover’s advertisement, verbal promises or slick website as these are no guarantee of professionalism.
  5. Beware of lowball quotes or movers offering to waive the tax. Low prices are often altered on moving day with additional fees and only a disreputable mover will avoid collecting tax.
  6. Get a written explanation of the mover’s liability for loss or damage while in transit.
  7. Rogue movers have vague contact information on their web site. If there is only a cell or toll-free number listed, avoid them. If it does list an address, take the time to drive by their facility to ensure they have a warehouse, trucks and equipment to service your move.
  8. Beware of movers who charge up front for a move. Reputable movers collect at time of delivery.
  9. Remember above all - always get promises and quotes in writing. Don’t accept a verbal agreement or over-the-phone estimate. A verbal commitment or promise is not binding and cannot be proven in a dispute.
Contact CAM to help you find a reputable mover. As Canada’s moving industry association, CAM sets strict admission requirements for membership and monitors movers’ performance. Members must adhere to CAM’s code of ethics and commit to mediation in the likely event of a dispute. Visit www.mover.net for more information.
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Other resources to find a good moving company:
Government of Canada 
Consumer Checklist for Choosing a Moving Company
Consumer Protection BC - Choosing a Moving Company
Consumer Protection BC - Things to Know about Moving Insurance

Thank you to the Canadian Association of Movers for providing information for this post. 
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Watch out for Scams and Frauds - Canadian Resources

2/7/2016

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Here are some of the main Canadian resources to help you avoid common scams and frauds (a small excerpt from pg 70 of My Help Book BC 2016).

  • Canadian Anti-Fraud Centre ---1-888-495-8501 Call if you are a victim of fraud or identity theft. Information is shared with appropriate agencies for potential criminal investigations.
  • Help for ID Theft Victims from IDTheftSupportCentre.org ---1-866-802-3609
    Tips, facts, support, toolkit and online library of resources.
  • Free online "Little Black Book of Scams" from the CompetitionBureau.gc.ca Plus information for fraud victims, tools, resources and more.
  • Real life examples of fraud at ConsumerProtectionBC.ca ---1-888-564-9963
  • Facts for Businesses and Non-Profits to avoid common scams - Competition Bureau of Canada
  • ScamTracker from the Better Business Bureau. Interactive map to report and track new scams
  • Report international scams online as well as learn to make consumer complaints at Econsumer.gov
  • The Small Investor Protection Association helps people with complaints about financial product sellers, and provides a voice for small investors.
  • Learn more tips on how to avoid investment fraud at BeFraudAware.ca
  • Learn about common Frauds & Scams such as advance fees, over-payments, fake invoices, fake inspections, fake prizes, fake rentals and more on this well organized page by Trinity Western University.

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Don't feel stupid if you've been a victim of fraud.

People who specialize in fraud are highly motivated and have lots of practice. And it probably means you are a good person and think the best of people. This is something to be proud of not ashamed. But you do need to protect yourself.
Here are two signs of fraud to watch out for:

1) False Authority. Watch out for people who cloak themselves a with a sense of authority, expertise, fake professionalism, or who convey a high status by flashing signs of wealth. They count on the fact that most people do not have much experience or confidence to aggressively question people in positions of authority or status.  This can even happen in the form of official looking invoices or renewal notices by mail or email.


2) False Urgency: If you are feeling a sense of panic, emergency or urgency and feel thus compelled to take some kind of action (or something bad will happen) -- take a big breath, step back, and stop yourself from taking any action until you have time to check on the details. If this urgency comes to you from someone claiming any kind of authority or familiarity -- in person, by telephone, email, or mail, realize this might be a warning sign something is wrong. Command yourself to:  "WAIT DON'T ACT" even though you feel compelled to click on that "yes I need help with my computer" button, or think you are going to be frozen out of your email or bank account, or think you are going to miss a once in a life-time deal. Your mantra should be "I NEED TO CHECK DETAILS FIRST".

If you are worried about something: Independently look up the number from a reliable source of whatever company or authority you are worried about. e.g. your bank, internet provider, Revenue Canada or utility company. Find the number from your utility bill for example. Then you call them to see if something is wrong. And if you need computer help, call someone reputable and local.

If you have a small sense something is not right, don't worried about looking silly, call a trusted family member or friend and ask for advice. Everyone has been tricked at one point or another - scams are nothing new. A business advice book from 1894 states: "Beware of the Swindler, He is everywhere and in all kinds of business." The book goes on to warn about "the cheap jewelry swindle", "the barb-wire swindle", "the lightning rod swindle", and "Always read before signing" because "Carelessness in failing to acquaint themselves with the contents of a paper before signing it has worked incalculable harm to thousands of well intentioned people." (These scams of yore come from Safe Methods of Business by J.E. Hansford, J.L. Nichols & Co., Toronto On, 1894.)

My Help Book BC Terms of Use & Disclaimer: 
3PennyPublishing.com and MyHelpBook.me does not warrant or make any representations regarding accuracy or results of information, links, or any third party. Links and listings do not indicate endorsement of any organization, business, or service by the publisher, advertisers, or sponsors. Listings are only intended to guide you to professional help if any is available. If you are unable to find help, contact your elected representatives and/or seek professional legal advice.


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The Ethical Shopping Dilemma

12/8/2013

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The trend of ethical consumption and ethical shopping is gaining momentum partly due to recent tragedies exposing inhuman working conditions for those who labour and sometimes give their lives to make cheap clothes even cheaper. See CBC timeline. 

There are ethical shopping workshops, people who promote the idea of buying no gifts at Christmas, the voluntary simplicity movement, and anti-consumption ethics and campaigns (such as Buy Nothing Day) promoted by Adbusters. 

Is it helpful to buy local, buy fair trade, and shop ethically? Yes, but it is a drop in the bucket when we look at the big picture. 

Here's the dilemma: less consumption is very good for the environment, but when people don't buy stuff, other people don't have jobs. People fear losing jobs and incomes which is why the green movement has stalled for decades and almost all politicians promise jobs and growth. 

However, there is a way out of this dilemma and it is an idea increasing numbers of people around the world are talking about -- direct cash transfers to transition to an economy that takes into account environmental limits as well "technological unemployment"  (loss of jobs from increased productivity).

With the timely implementation of universal incomes, we really could have an ethical consumption economy – and we could finally end the harms caused by an economy based on endless consumption. In addition, local and micro-enterprises would flourish.

Learn more about the movement for universal incomes*:
  • Basic Income Earth Network News 
  • Basic Income Canada Network 
  • Positive outcomes from pilot projects in Canada and Namibia

Learn more about technological unemployment:
  • "Will Work For Free" 2013 film (youtube) full of examples and easy to understand.
  • "Millennial Panic" highly recommended, a serious podcast (on Soundcloud) by humourists Cracked.com. (if you can't use the new soundcloud - try Earwolf.com instead)
  • "Are Jobs Obsolete?" Douglas Rushkoff 
  • Find more - search on twitter by using the hashtag #techunemployment

*Note: when you search online for "basic income" or "guaranteed livable income", 
AVOID information from a multi-level marketing (MLM) scam - "equal money" that has 
co-opted terms "basic income" and "living income". Read more about this here and here. 
 


  
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